Dragonair Cargo - Products

Priority handling with money-back guarantee.

Priority Space Access
High priority access to space and automatic booking confirmation for shipments up to 500 kg and 3.0 m³ on Freighters and 200kg and 1.2 m³ on passenger flights

Express Handling
Late acceptance and early retrieval of shipments, to ensure maximum flexibility for urgent general cargo

Money Back Guarantee*
100% refund in the unlikely event of a shipment being offloaded from the booked flight

Service Description

			General LIFT
Automatic Confirmation	Freighters: Shipments up to 500 kg and 3.0 m³ Passenger flights Shipments up to 200 kg and 1.2 m³		Shipments up to 45 kg and 0.27 m³
Cargo & Document Acceptance, before departure	Loose cargo Pre-packed cargo	90 minutes 150 minutes	Passenger flights Freighters: Loose cargo Pre-packed cargo	150 minutes 240 minutes 150 minutes
Cargo & Document Release, after arrival	120 minutes		Passenger flights Freighters	180 minutes 300 minutes
Refund Arrangement	100% refund if all or part of a shipment is offloaded from and arrives later than the booked flight*		Not applicable

Additional Information

The following products are also offered in selected markets:

General LIFT Plus	General LIFT plus features express handling and higher priority access to space and automatic booking confirmation for shipments up to 100 kg and 0.6 m³.
Flexi LIFT	A guaranteed 10-day airport-to-airport service for less urgent shipments.

Remarks: Please note that General LIFT Plus and Flexi LIFT are not applicable in Hong Kong market.

Full details of these services are available from your local Dragonair Cargo office. Click here to download our Product Portfolio.

* Terms and Conditions apply